2. (24) The institution ensures that all online education students, regardless of where they are located, have access to library/learning resources adequate to support the courses they are taking (SACS statement).
Not Observed Insufficient Moderate Use Meets Criterion Completely
The Martin Luther King Jr. Library has extensive resources available to online students including journal databases, ebooks, online course reserves, and Interlibrary Services. A guide for distance students provides specific information on these resources and the librarians who specialize in services for online students.
The library provides a variety of contact methods to “Ask a Librarian” including 24/7 chat.
The School of Information (iSchool) has a dedicated library liaison who provides services to the students and faculty. She has developed a resource guide for students and another guide for the School’s faculty. She not only consults with students via email and telephone but also has weekly online consultations hours via web conference. She presents an online orientation for iSchool students each semester.
All students are introduced to library resources and services in their first semester as part of LIBR 203, a required course. Students view the orientation to the library and then complete two tutorials to assist them in learning about online databases and about how to avoid plagiarism.
All pages of the iSchool web site include a prominent link to the library’s web site. All pages in Desire2Learn include a library link.
The School also offers students the opportunity to meet with a writing tutor. We offer this service in partnership with the University’s Writing Center. The Writing Center provides training for the tutors and the School provides an online writing center where the tutor meets with students individually and also conducts group workshops each semester. See: http://ischool.sjsu.edu/current-students/resources/writing-support