Teaching and Learning #1
1 Student-to-student and faculty-to-student interaction are essential characteristics and are encouraged and facilitated.
Deficient Developing Accomplished Exemplary
Blackboard IM includes several communication tools, including text chat, voice and video chat, whiteboard, and application sharing, and web conferencing. All actively enrolled students are required to install and set up Blackboard IM in order to provide a sense of community within classes. Students in a class are connected to each other and to their instructor. Students may add any other students or faculty members to their contacts list. All classes have discussion forums. Most classes have mandatory group work and mandatory posting to forums.
All classes have web conferencing rooms available for student use at any time.
Many classes incorporate group work and collaboration.
Student Professional associations provide peer support and a variety of events:
American Library Association iSchool Student Chapter
Association for Information Science and Technology Student Chapter, San Jose State University
iSchool Connext (student and alumni association) provides peer support and a variety of events.
Society of American Archivists Student Chapter San Jose State University
Special Libraries Association Student Chapter
Standards 3 and 4 of the iSchool Online Teaching Standards and Indicators specify the expectations for faculty communications--both instructional and supportive--throughout a course. The Recorded Content Policy requires faculty to regularly record material for their classes. A text version of the content is also provided.
Faculty-student communication is stressed in the faculty training that is carried out through the initial training that all new faculty complete before they begin teaching. Ongoing training is provided in the T3 series of online faculty workshops and at other training events. The content is made available to all faculty members via the Canvas Learning Management System. Feedback is obtained and used to inform future training sessions.
Peer review of classes ensures ongoing observation and feedback regarding faculty-student communication conducted through the LMS.
Each student can communicate with their instructors via email and the Canvas course site. Students can contact faculty content specialists for advice.
All students have access to the Graduate Advisor who oversees the advising process and answers questions and deals with complaints. She also talks with prospective students.
In direct support of students:
- The Graduate Advisor maintains a curriculum blog and answers questions posted there.
- The iSchools's Online Student Advisor is also in direct contact with students and maintains a very comprehensive advising site on the Canvas LMS to which all students are joined.
- The iSchool blog for both current and prospective students
- The iSchool Facebook site