Technology Support #6
6. (10) Faculty, staff, and students are supported in the development and use of new technologies and skills.
Not Observed Insufficient Moderate Use Meets Criterion Completely
All members of the School of Information community are continually involved in use of technology. The School provides support and training to faculty, students, and staff to assist in their progress and adoption of new technologies.
Faculty members have access to a variety of rich instructional materials. The School has its own Canvas administrator and a team of student assistants help faculty members with their course sites. Group and individual consultations are held each semester to give additional support to faculty members with the LMS.
Resources, workshops, individual consultations, and student assistant support are also provided for use of Blackboard Collaborate web conferencing and are outlined in the Faculty Guide to Using Collaborate. Lecture creation and screencasting software are provided by the School and supported with documentation, workshops, and individual consultation. See resources listed in the Instructional Tools section of the Faculty Handbook. Faculty members are introduced to new technologies and innovative applications for better teaching and learning through the T3 training series.
Students are introduced to new technologies as soon as they begin their studies. Libr 203: Online Learning: Tools and Strategies for Success is a required one-unit course that is completed at the beginning of each student’s first semester. In this course, students create their own Wordpress blogs, use RSS feeds, collaborate on Google Docs, and use other types of technology with full support for successful learning. Students are continually introduced to other technologies as they progress through the program. They learn where they can submit requests for technology support and receive answers within 24 hours (generally much quicker).
Staff members also use a variety of new technologies to support students and faculty. The School's technology staff members support all staff computing equipment and software.