Strategic Plan

Revised December 1, 2016

Strategic Directions 

  1. To enhance curricular and program quality to prepare students for success;
  2. To develop and deliver innovative curriculum and programs informed by research and practice across all domains of the information professions;
  3. To enhance student experience and success through a participatory engaging online environment;
  4. To develop and enhance faculty and staff professional growth;
  5. To strengthen existing and establish new strategic relationships outside the School;
  6. To foster a research environment.

The School's strategic directions and key performance indicators are reviewed in depth and if necessary updated each November at a two day faculty retreat. Progress on each goal is also evaluated at three other meetings. Please note the strategic directions are listed above in no order of importance.

Our School's shared governance committees are responsible for developing, evaluating, and implementing our strategic plan. Each governance committee is tasked with specific objectives related to the strategic plan.

Strategic Direction 1: To enhance curricular and program quality to prepare students for success

1.1 MLIS: Review on an on-going, broad-based, and systematic basis the overall goals, curriculum, structure and outcomes of the MLIS degree program and monitor implementation. Data gathered will be analyzed and used to make changes in the program.

Key Performance Indicators: (co-chairs of CPDC)

  • Exit survey trends
  • Assessment reports
  • Successful e-portfolio completions (illustrates program learning outcomes)
  • Track graduates/alumni placements via alumni/employer surveys
  • Identify curriculum gaps based on input from program advisory committees
  • Review annual job audit snapshot
  • Internship supervisor comments
  • Complete biennial reports and move towards reaccreditation in 2021

1.2 MARA: Review on an on-going, broad-based, and systematic basis the overall goals, curriculum structure and outcomes of the MARA degree program and monitor implementation. Data gathered will be analyzed and used to make changes in the program.

Key Performance Indicators: (MARA Coordinator)

  • Exit survey trends
  • Assessment reports
  • Track graduates/alumni placements via alumni
  • Identify curriculum gaps based on input from program advisory committee
  • Conduct and review annual job audit snapshot
  • Internship supervisor and Organizational Consulting Project client comments

1.3 Teacher Librarian: Review on an on-going, broad-based, and systematic basis the overall goals, curriculum, structure and outcomes of the Teacher Librarian program and monitor implementation. Data gathered will be analyzed and used to make changes in the program.

Key Performance Indicators: (TL Coordinator)

  • Survey students upon graduation to identify current employment
  • Survey Site Supervisors once a year and review supervisor evaluations
  • Hold biannual student advising meetings for TL candidates
  • Program Advisory Committee reports
  • Student exit surveys

1.4 Post-Master's Certificate: Review on an on-going, broad-based, and systematic basis the overall goals, curriculum, structure and outcomes of the Post-Master's certificate program and monitor implementation. Data gathered will be analyzed and used to make changes in the program.

Key Performance Indicators: (co-chairs of CPDC with Student Services Team)

  • Enrollment rates and student background
  • Exit survey trends
  • Number of students taking internships

1.5 Advanced Certificate: Review on an on-going, broad-based, and systematic basis the overall goals, curriculum, structure and outcomes of the Advanced Certificate program and monitor implementation. Data gathered will be analyzed and used to make changes in the program.

Key Performance Indicators: (co-chairs of CPDC with Student Services Team)

  • Enrollment rates and student background
  • Exit survey trends

1.6 Gateway PhD: Review on an on-going, broad-based, and systematic basis the overall goals, curriculum, structure and outcomes of the Gateway PhD degree program and monitor implementation. Data gathered will be analyzed and may be used to make changes in the program.

Key Performance Indicators: (Gateway Ph.D. Coordinators)

  • Student satisfaction surveys (residencies, conference, exit, etc.)
  • Recruitment, enrollment, persistence and graduation rates
  • Track graduates/alumni
  • Track student and alumni peer reviewed publications, scholarly conference presentations, awards and recognitions
  • Annual faculty review of monthly meetings and residencies and other program structures and resources

1.7 Ensure overall quality of program delivery.

Key Performance Indicators:

  • Online Learning Consortium Benchmarks (Co-chairs of TRC)
  • Quality Matters, QOLT, and other quality assurance benchmarks for course design (Co-chairs of TRC)
  • Peer Review of part time faculty (Faculty lead for part time peer reviews)
  • T3 schedule of offerings (T3 Coordinator)
  • Ensure that accessibility requirements are met via captioning and transcription (Faculty lead in accessibility and captioning)

Strategic Direction 2. To develop and deliver innovative curriculum and programs informed by research and practice across all domains of the information professions

(Supports Academic Affairs Strategic Plan Vision 2017 Priority 2: Educational Excellence and Student Experience)

2.1 Address the rapidly changing library and information science profession and evolving skill sets through regularly updated curriculum and programs.

Key Performance Indicators: (co-chairs of CPDC)

  • Annual environmental job scan to identify curriculum gaps
  • Input from Program Advisory Committees

2.2 Identify and implement ways to build in diversity and inclusive excellence into the curriculum.

Key Performance Indicators: (Diversity Committee Chair)

  • Foster discussion and solicit input about issues of diversity and inclusion from faculty to improve programs, processes, and activities via an annual (curriculum) diversity survey.
  • Develop training opportunities and research dissemination activities that focus on professional development (particularly teaching) to advance inclusion and cultural competency in the school's curriculum.

2.3 Promote internationalization in courses through content, assignments, internships, and professional contacts of iSchool faculty.

Key Performance Indicators: (co-chairs of CPDC)

2.4 Provide physical and virtual internship opportunities in a wide range of environments.

Key Performance Indicators: (co-chairs of CPDC)

2.5 Continue to provide opportunities for continuing professional education.

Key Performance Indicators:

2.6 Explore and develop new programmatic opportunities to meet the needs of different audiences.

Key Performance Indicators: (co-chairs of CPDC, with Director)

2.7 Widen the marketing of the School to multiple audiences and locations and to maintain current student enrollment.

Key Performance Indicators:

Strategic Direction 3: To enhance student success and experience through a participatory engaging online environment

(Supports Academic Affairs Strategic Plan Vision 2017 Priority 1: 21st Century Teaching and Learning Spaces and Priority 2: Educational Excellence and Student Experience)

3.1 Improve retention and graduation rates.

Key Performance Indicators: (Graduate Advisor with Student Services Team)

3.2 Encourage continuous community-building, student interactions, and engagement with the School.

Key Performance Indicators:

3.3 Increase student involvement and participation in professional associations.

Key Performance Indicators:

3.4 Provide support to a diverse student body.

Key Performance Indicators: (Chair of Diversity Committee)

Strategic Direction 4: To develop and enhance faculty and staff professional growth

(Supports Academic Affairs Strategic Plan Vision 2017 Priority 3: RSCA and Professional Development Support)

4.1 Provide ways to help full and part time faculty feel more engaged, invested, familiar with the School's programs and policies, and comfortable with technology.

Key Performance Indicators:

4.2 Develop a culture of learning among staff.

Key Performance Indicators:

Strategic Direction 5: To strengthen existing and establish new strategic relationships outside the School

5.1 Engage with an International Advisory Council which reflects the diverse programs, expertise, and and perspectives represented in the School.

Key Performance Indicators: (Director)

5.2 Demonstrate and promote the School's expertise and leadership in teaching and learning in the online environment.

Key Performance Indicators:

5.3 Cultivate and enhance alumni relationships

Key Performance Indicators:

5.4 Increase money for student scholarships.

Key Performance Indicators:

Strategic Direction 6: To foster a research environment

(Supports Academic Affairs Strategic Plan Vision 2017 Priority 3: RSCA and Professional Development Support)

6.1 Enhance the Center for Information Research and Innovation (CIRI).

Key Performance Indicators: (CIRI Coordinator)

6.2 Develop strategies to support faculty in seeking grants to fund their research.

Key Performance Indicators:

6.3 Track iSchool faculty research and publications in terms of the College research and publication output

Key Performance Indicators: (co-chairs of FRC)

6.4 Engage and support the San Jose Gateway PhD program.

Key Performance Indicators: (Gateway Ph.D Coordinators)

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