Dr. Patricia C. Franks is a researcher with the InterPARES Trust project (http://interparestrust.org/), a multi-national, interdisciplinary research project exploring issues concerning digital records and data entrusted to the Internet. She is author of the text, Records and Information Management, published in 2013, and is co-editor of the work Encyclopedia of Archival Concepts, Principles, and Practice to be released in 2015.
Social Media and Trust in Government
Dr. Patricia C. Franks
Associate Professor, MARA Program Coordinator, iSchool, SJSU
Lacey Ryan Banks
MARA Student/Graduate Research Assistant, San José State University
Wednesday, December 03, 2014
Time: 6:00pm - 7:00pm Pacific Time
Location: Online via Blackboard Collaborate URL: join live session
Trust in government fell globally 14% since 2013. At the same time, trust in information provided through new media rose. In this presentation, Dr. Franks provides insight into the use of social media by local governments in the U.S. and Canada and the impact that use can have on citizen trust in government. Examples taken from a review of local government social media initiatives will be presented.
Lacey Ryan Banks grew up in Northwest Georgia before moving to Atlanta for her undergraduate studies in 2005. She completed her Bachelor's of Arts in History at Georgia State University. She is expected to complete her Master's degree in Archives and Records Administration at San José State University in May 2015.