LIBR 282-01
LIBR 282-10
Seminar in Library Management
Topic
: Managing Information Technology in the 21st Century
Fall 2012 Course Information
Dr. Michelle Chen
E-mail
Course Overview
Information technology management has been a core topic in information science for years. The subject covers issues around the value of IT to organizations, the basic types of information systems and how they are used, the roles of different IT players such as CTO and project managers, major management and strategic trends, and so forth. However, the emergence of new technologies such as business intelligence and social media has posed new opportunities as well as challenges in IT management. In this course, we will not only cover the basic issues in IT management stated above but will also explore how IT management landscape has been transformed by new technologies from a cultural, organizational, technological and managerial perspective.
LIBR 282 Managing Information Technology in the 21st Century focuses on the important IT management factors that are interconnected mainly in three aspects: technology, people, and management. Some topics
include:
- Technology- role and value of IT in organizations (particularly of new technologies such as business intelligence and social media), innovation and creativity, IT productivity.
- People- communication, expectations alignment, client focus, empowerment.
- Management- strategic integration, ongoing improvement, better process management.
The course utilizes a combination of lectures, case studies, discussions, and quizzes/homework assignments. The objective of this course is to understand how IT can be effectively managed in a fast changing environment to help organizations avoid cost, improve service, and increase revenue.
One Washington Square - San José, California USA, 95192-0029
Phone: 408-924-2490
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