Preparing for Your First Zoom Meeting
Check that you're running the latest version of Zoom here.
Test your connection to a Zoom meeting by trying this link now: https://zoom.us/test
See additional support information: How Do I Test Prior To Joining A Meeting?
Having problems getting connected?
Check the support material listed below.
Another option is to use the Zoom Cloud Meetings mobile app for iOS or Android. Check the Apple Store or Google Play to download this free app. It will be helpful for you to have the Meeting ID if you plan to join via the app.
More about How Zoom Web Conferencing Works
How to join a Zoom meeting? (one minute video)
How do I join or test my computer audio? (video and support article)