Recorded Content Policy and Procedures

Best Practices
Captioning/Transcribing Requirements and Procedures

In spring 2013 iSchool adopted a policy on the regular use of recorded content in each course in order to increase an instructor's Teaching Presence.  A pilot project was implemented in the Fall 2013 term with 18 faculty members participating, and a survey was administered to students enrolled in courses taught by those faculty members involved in the pilot project.  The student responses were summarized, and “Best Practices for Increasing Teaching Presence in Online Courses through Regular (Weekly/- or Module-based) Recorded Content” were developed by members of the Pilot Group.  The following recommendations from the Pilot Project participants have been added to the Recorded Content policy with the expectation that all instructors are  required to implement.

The iSchool faculty employ many innovative and effective teaching styles to reach the objectives outlined in the Community of Inquiry model. To increase teaching presence in our online classes and to champion University directives which also focus on teaching presence in online classes, each iSchool faculty member must include one or more of the following types of recorded (video or audio) content for each week or module:

  • Introductions to weekly/unit content and activities
  • Announcements
  • Regular (Weekly/unit) updates
  • Responses to assignments or discussions
  • Short lectures


Best Practices for Increasing Teaching Presence in Online Courses through Regular (Weekly- or Module-based) Recorded Content

Instructors must be engaged in the course through weekly/modular recorded content. Students want faculty to respond to discussion points, point out how assignments can relate to competencies, grade assignments quickly, and send messages.  To accomplish this faculty must:

  1. Prepare a brief (~ 5 minutes) recorded presentation each week or unit/module that includes video or audio.
    1. Introductions to weekly/module content and activities
    2. Announcements
    3. Weekly/module updates
    4. Responses to assignments or discussions
    5. Short presentations
  2. Provide each of these items to accompany the recorded content:
    1. Link to recording
      1. Instructions on ways to access the recording
    2. Text of recording or transcript of content*
      1. Captions for recordings –Instructions on how to automatically request captions are listed below.
      2. Powerpoint or Screen Shots of content in recording (if appropriate)
  3. Content can be recorded using any of the following methods:
    1. Panopto video with PPT (Recommended) as captions can be easily generated.
    2. Screencast with audio
    3. Audio only (Audacity)

*   The following instructions will enable you to request captions/transcripts for any recorded session.


Procedures to Follow to Request Captions for Panopto Recordings OR Transcripts for Recorded Presentations

Panopto.  Panopto is fully supported by the iSchool, and it takes only one (1) click to provide captions for each recording.  Since many students appreciate captions on audio materials we strongly urge all faculty to use Panopto and the captions feature for all recorded materials.  Automated captions are provided within 36-48 hours of the request. All instructors are required to request captions for each Panopto recording. Please see this tutorial for instructions.  MANDATORY: Learn how to submit your recording for transcription and captioning.

Collaborate/Zoom: Beginning in Spring 2018 Zoom will replace Blackboard Collaborate for video classroom conferencing and instruction.  Instructions for requesting a transcript of Zoom recordings will be posted soon.   If you have any materials that were recorded on Blackboard Collaborate that you want to use you will need to request their conversion. In order to guarantee that a specific Collaborate recording will remain available, we need you to submit the following form for each recording that needs to be retained:

Other recordings (screenshots with audio, PPT with embedded audio, Jing, or Camtasia): Instructors who have recorded a presentation using one of these formats should follow the process listed below. In order to avoid copyright infringement, any material that has been recorded by someone other than the instructor may not be transcribed without the written permission of the owner.  This written authorization must accompany the request for transcription.

  • mp3 File:  Instructors who have converted the recorded presentation to the mp3 file format may request transcripts through iSchool by submitting the mp3 file of the recording to Dale David (
  • MP3s are preferred but if you are unable to provide the audio in this format, contact Dale David ( for assistance

Captioning/Transcripts for Electronic Media

  • Captions, transcripts, or alternative readings can be provided to our deaf/HOH students if students are given a choice of which to select.
  • Captions (or at least transcripts) must be obtained for any required videos
    • Videos that are on a list with similar print materials do not need to be captioned or have transcripts if the students are given a choice of which to select.
  • Complete this AY 17/18 captioning request form for each recording that you REQUIRE and send either your source video file (mp3) in a Google folder or link to the video to Elizabeth Tu (  In all other instances it's OK to provide a choice between print and recorded materials that are similar in content.