Technology Help Resource Center

















Need help with...

Where to get help

Canvas

Check tutorials.

Then use the iSchool Tech Support Form.


Gmail

For password issues with campus Gmail accounts, contact the Campus Help Desk Line 1 (408) 924-1530; 8 am - 4:30 pm Pacific Time. You will need to provide your student ID number.

For faculty Gmail account questions, submit the iSchool Tech Support Form


King Library Resources 


Student Computing Services (SCS): 1 (408) 808-2470 or King LibrarySCS Email

 

Microsoft Office (licensing issues)


Microsoft Office is available to all faculty and students. For problems signing up, please contact the IT Support Desk.

 

MySJSU



See My Password/Sign In Help.

Email info-support@sjsu.edu and provide ID number or phone 1 (408) 924-1530 from 7:30 - 4:30 M-F Pacific Time. 

 

Panopto

Submit the iSchool Tech Support Form or contact Panopto Support directly:


Qualtrics

See Qualtrics documentation on the eCampus site.

Contact eCampus by submitting an iSupport ticket or sending an email to ecampus@sjsu.edu


SJSU Student E-mail Accounts


Student Email Support

 

SJSUOne Password Reset


Contact the campus help desk at (408) 924-1530; 8 am - 4:30 pm Pacific Time. You will need to provide your student ID number.

iSchool Web Site


Contact us or click Contact Us at the bottom of any page on the web site.

 

SPSS



For installation questions, submit the iSchool Tech Support Form; for usage questions, contact instructor.

 

WebData Pro



See WebData Pro Tutorials; for support, submit the iSchool Tech Support Form.

 

Wordpress

iSchool Wordpress How-to page

iSchool Wordpress Support Discussion

iSchool Tech Support form: https://docs.google.com/a/sjsu.edu/forms/d/1ZWSt5ajGk1JetGLUg6tDnHv4byWQFryA3D3S_Mi9_mA/viewform

Zoom

iSchool Zoom Student Guide

iSchool Tech Support form: https://docs.google.com/a/sjsu.edu/forms/d/1ZWSt5ajGk1JetGLUg6tDnHv4byWQFryA3D3S_Mi9_mA/viewform

Zoom Support

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