Cross-Cultural Competence: P’s and Q’s for Law Librarians
Faculty Presentation

Faculty Conference Presentation

Dr. Villagran is participating in a panel entitled, “Cross-Cultural Competence: P’s and Q’s for Law Librarians” at the 2020 American Association of Law Libraries (AALL) Annual Meeting & Conference in New Orleans, LA July 11-14.

The session description:
It is the responsibility of law librarians to ensure we remain cognizant of all issues that can create barriers to providing exceptional library services. This includes an awareness of the various cultural norms and values present in today’s society, and how these differences affect our perceptions and interactions relative to other law librarians, law library staff and law library patrons/vendors. Ignorance to differences in cultural values and norms can hinder effective communication skills, and detrimentally affect working relationships, which in turn affects access to the library.

Cultural competency training aims to alleviate this issue. Cultural competency education teaches librarians best practices for recognizing and responding to culturally sensitive situations. Cultural competency development fosters open and honest communication and understanding between law librarians and all law library patrons/vendors. It also helps to nurture positive work environments and healthy relationships between colleagues, Law librarians can help to promote access to quality legal research and reference services within our communities, by building positive working relationships within our diverse populations.

Many other professions already require some form of cultural competency training. Their approach to cultural competency training includes, “education initiatives, lectures and interactive sessions, workshops, elective courses, immersion programs [. . .] and more.”  This session will feature a 45-minute segment where different panelists will discuss these approaches, share ideas, and best practices for developing cultural competence training and initiatives that can be implemented within our law libraries. The audience will add to the discussions in the last 15-minute segment within an interactive dialogue of additional ideas to share among the law library community.

Presenter: Dr. Michele Villagran
Date: Sunday, July 12, 2020
Time: 10:00 a.m. – 11:00 a.m. (Central Time)
Location: Ernest N. Morial Convention Center, New Orleans, LA