scorecard institutional support 1


Institutional Support #1

1 The institution has a governance structure to enable clear, effective, and comprehensive decision making related to online education.

Deficient    Developing    Accomplished    Exemplary

The School’s governance structure is clearly defined and is designed to facilitate quality online education. Because our program is delivered exclusively online, the needs of our online students are the sole focus of our curricular planning and review process and our administrative processes all focus exclusively on online delivery.

The School has a full time Director for Online Learning who works closely with the School’s Director and Associate Director.

The Strategic Plan is posted on the School web site. It outlines specific goals and key performance indicators. The plan provides direction for the School and it is continuously used in the decision making process. Progress on each goal is evaluated quarterly, with a major review performed annually each November. The strategic directions were last reviewed and updated in December 2018.

The Strategic Plan identifies who is responsible for each goal. Responsibility primarily lies with one or more of the iSchool governance committees. Each of these committees includes representatives of the following groups:

  • Full-time faculty
  • Part-time faculty
  • Alumni
  • Students

Committees report their work in quarterly faculty retreats and decisions are made and implemented. A continuous cycle of decision making, implementation, and review is in place.

Next: Institutional Support #2next button