scorecard student support 6
Student Support #6
6. Support personnel are available to address student questions, problems, bug reporting, and complaints.
Deficient Developing Accomplished Exemplary
Our Student Services Team assists with administrative and procedural issues.
Our Student Outreach Specialist helps with advising and runs an extensive advising site on Canvas to which all students are joined.
Students also have access to the Graduate Advisor who oversees the advising process and answers questions and deals with complaints. She also talks with prospective students.
Technical Support staff respond to technology support requests and work to resolve any system issues.