Information Intermediation and Instruction
The MLIS program requires 43 units for graduation. Within those units, six courses (16 units) are required of all MLIS students and must be taken as part of all career pathways: INFO 203, INFO 200, INFO 202, INFO 204, INFO 285, and either INFO 289 or INFO 299. Beyond those six courses, a student is free to select electives reflecting individual interests and aspirations. See: MLIS Information.
If you are interested in this career pathway, you may choose to select from the Foundation or Recommended course electives listed below. Foundation courses form the foundational knowledge and skills for this pathway. If you can only select a few electives, then choose from the Foundation courses. The Recommended courses are very relevant, but not as foundational to this career pathway.
The career pathway described here is provided solely for advising purposes. No special designation appears on your transcript or diploma. All students get an MLIS degree.
This career pathway focuses on information intermediation and instruction. Work in this area requires an understanding of how to help users define and articulate their information needs; excellent communication skills; mastery of a wide range of information tools and retrieval techniques for answering users' questions; and proficiency in evaluating and selecting information sources and services. Learning effective techniques for instructing users in the retrieval and evaluation of information is central to this specialization. Students may also wish to focus on designing tools to facilitate users' access to information and tutorials to enhance their information literacy skills.
Students who concentrate in this field may work as:
- Coordinators of library instruction
- Coordinators of reference services
- Database trainers
- Educational liaisons for vendors
- Information consultants/information brokers
- Information services librarians
- Outreach librarians
- Public services librarians
- Reference librarians
- Virtual reference librarians
Core Theory and Knowledge
- Awareness of the evolution of information services and the core values held by information service providers
- Possession of a user-centered perspective and an in-depth understanding of information seeking behavior
- Familiarity with a range of information sources and the ability to effectively search, retrieve, and evaluate information from a variety of sources
- Ability to communicate successfully with diverse user populations, particularly with regard to understanding and responding to user needs and explaining search strategies
- Understanding of the principles of information literacy and familiarity with current information literacy models and practice
- Capacity to plan, execute and evaluate instruction in the use of information resources
- Ability to explore and incorporate new uses of technology in the provision of information services and instruction
- INFO 203 Online Learning: Tools and Strategies for Success
- INFO 200 Information Communities
- INFO 202 Information Retrieval System Design
- INFO 204 Information Professions
- INFO 285 Research Methods in Library and Information Science (sections on Assessment of Information Literacy Instruction, Evaluating Programs and Services, Reference Services are particularly useful)
- INFO 289 or INFO 299 Culminating Experience
- INFO 210 Reference & Information Services
- INFO 244 Online Searching
- INFO 246 Information Technology Tools and Applications: Advanced (Section on Web 2.0.)
- INFO 250 Design and Implementation of Instructional Strategies for Information Professionals
- INFO 254 Information Literacy and Learning
- INFO 266 Collection Management
INFO 281 Seminar in Contemporary Issues
Section on diversity issues in information environments
- INFO 294 Professional Experience: Internships
INFO 220 Resources and Information Services in Professions and Disciplines
Sections on Embedded Librarians/Embedded Libraries, Psychology of the Information User, Data Librarianship
- INFO 221 Government Information Sources
- INFO 228 Advanced Information Resources
- INFO 240 Information Technology Tools and Applications (Web Site Design)
- INFO 245 Advanced Online Searching
- INFO 248 Beginning Cataloging & Classification
- INFO 251 Web Usability
- INFO 275 Library Services for Racially & Ethnically Diverse Communities
INFO 282 Seminar in Library Management
See current topics. Select class number then topics.
- INFO 283 Marketing of Information Products and Services
- INFO 286 Interpersonal Communication Skills for Librarians
INFO 287 Seminar in Information Science
Sections on Hyperlinked Library; Gamifying Information
Effective leadership and management (of people and information) is critically important for all types of work environments and clients.
We recommend that students consider also selecting some courses from the Leadership and Management career path to complement or supplement core skills in other areas.
Learn more about this career pathway, including insight from faculty experts, in an iStudent Blog post about the Information Intermediation Career Pathway.
Read Community Profiles of students and alumni pursuing this career pathway.
Browse presentations by professionals working in the field.
Search the Alumni Career Spotlights for alumni working in this field. Consider contacting an alum for an informational interview.