Open Classes FAQs
Early Start Options and Transferring Units
Q. Can I transfer units completed through the Open Classes program to the MLIS or MARA program offered by the SJSU information school?
Yes, a total of nine units may be transferred. Please note that there is a seven-year time limit for completing our MLIS and MARA programs. That means that courses completed more than seven years prior to a student’s graduation date do not count toward the degree requirements. For example, if you were to complete a course through the Open Classes program in 2014 and were accepted to the MLIS program in 2016, the Open Classes course could only be used to meet MLIS program graduation requirements if you complete the MLIS program by 2021.
Q. If I applied and was accepted to the MLIS or MARA program at the SJSU information school, can I take a course through the Open Classes program and get an early start?
A. Yes. New students can get an early start on completing electives, and then use those completed courses to meet graduation requirements for the MLIS or MARA program. For example, if you are admitted for fall, you may take courses through the Open Classes program in the spring or summer sessions before you start your fall classes. Admitted students who choose to start early are cautioned to only take one class before starting the program. This is because introductory and core courses are not offered in the Open Classes program. You must be ready to take an elective without the benefit of the introductory courses. We want students to have a strong start and to not overload themselves before starting the program.
Q. If I take an Open Classes course and later decide to earn my Post-Master’s Certificate at the SJSU information school, will my course count toward meeting the certificate program requirements?
A. Some courses in the Open Classes program may count toward certificate program requirements. Post Master's students are limited to transferring in up to three units earned through the Open Classes program. If you are considering this option, please contact our school’s Student Services Team for additional details.
Q. If I applied and was accepted to the MLIS program and took a course through the Open Classes program before starting the MLIS program, would INFO 203 be waived?
A. INFO 203 would not be waived. All MLIS students must complete INFO 203 as part of the master’s program requirements.
Q. I haven't applied to the MLIS program because I do not have a 3.0 GPA, can I take classes through Open Classes and use those to raise my GPA before applying?
A. No, iSchool Open Classes from SJSU cannot be used to raise your undergraduate GPA. You will need to take additional undergraduate, academic courses at a regionally accredited institution. The courses need to be used in a degree program at said institution, not used in professional or personal development certificates. Your last 60 semester (90 quarter) units will be used in the GPA calculation. Once you have raised your GPA to 3.0 or above, apply. Note: we do not pre-evaluate transcripts; you must actually apply in order for us to look at any transcripts.
Eligibility and Enrollment (Including Course Drop Policy)
Q. Do I have to live in the United States to take an Open Classes course?
A. No. Our courses are offered fully online, and you can live anywhere while completing the course.
Q. Do I need to hold a bachelor’s or master’s degree in order to enroll in Open Classes?
A. Open Classes are available to anyone with a 3.0 GPA or higher in their bachelor's degree. (Note: Students who have applied and were denied admission to the MLIS or MARA programs, or who were disqualified from any of our programs, are not eligible to take courses through the Open Classes program).
Q. Do I need to submit transcripts for evaluation to be admitted?
A. No, you will not have to submit transcripts or have them evaluated because the Open Classes program is not a degree seeking program.
Q. What technology is required to be successful in fully online courses?
A. Students will need a computer and an Internet connection. For more information regarding the technology skills and tools that will foster success in our courses, please see our technology literacy requirements for our graduate students, the iSchool home computing environment and the application software page.
Q. How do I enroll in Open Classes courses?
A. Open Classes are only available via our special session (self support) program. We do not offer open university classes via our regular session (state supported) program. The first step in enrolling in an Open Classes course is completing our online sign-up form, when it becomes available. Once you indicate your interest in taking a course by submitting the form, we will notify you whether space is available in the course. Learn more about the steps to enroll here.
Q. What if I decide to drop within the specified drop period, but then change my mind? Can I be added back to the dropped course?
A. While we welcome adds during the Open Classes course enrollment window, and will process a drop request when given notice according to refund notices, an Open Classes student may not request to be added back to the dropped class once the request to drop has gone to the SJSU Registrar.
Q. What is the deadline to enroll in an Open Classes course?
A. Information regarding the deadline to enroll can be found here.
Q. Will I be guaranteed a spot in an Open Classes course?
A. Your enrollment in an Open Classes course is not guaranteed until we confirm that space is available in the course you want to take, and you confirm your interest in enrolling.
Q. If I applied to the MLIS or MARA program and was denied admission due to my GPA, can I take a course through Open Classes?
A. Students who have applied and were denied admission to the MLIS or MARA programs are not eligible to take courses through the Open Classes program.
Q. As an Open Classes student, when will I receive access to the King library and it's databases?
A. After you have been enrolled in the MySJSU system you will learn about how to you will gain access to the King library and it's electronic resources in the Self Paced Technology Preparation Canvas course. All new Open Classes students are joined into this self-paced Canvas course before the beginning of the semester.
Q. I missed the deadline to drop, what are my options to drop the class, and what are the implications on my future admissibility or status in the Master's or Certificate programs?
A. After the last day to drop for the semester, you must submit a petition to withdraw. They are approved only for serious and compelling reasons. Please read the instructions on the withdrawal petition carefully. It is best to save the blank document to your computer, then fill it in and save again. Make sure you have the latest Adobe Acrobat reader
Use the GAPE withdrawal form
If needed, use the Healthcare Provider Verification of Medical Condition (HPVMC) form.
IMPORTANT: Save the pdf and send as an attachment along with personal statement and supporting documents to the Student Services Team. The iSchool will obtain signatures. You do not obtain signatures. Include your personal statement and supporting documents. Note that failing an open university class will not impact the MLIS GPA should an Open Classes student go on for the degree. A failed class can impact the student's admission GPA. It will be counted in the last 60 semester units GPA for admissions.
Program / Courses
Q. Are there any prerequisites for courses offered through the Open Classes program?
A. There are no prerequisites. You may enroll in any available course.
Q. Do you provide any orientation to the school’s online learning environment for Open Classes students?
A. A self-paced online tutorial regarding the school’s online learning environment is available to new students upon registration.
Q. How are students assessed in the Open Classes program?
A. Students in the Open Classes program are held to the same standards as students enrolled in our MLIS and MARA programs. Expectations, assignments, and grading policies are described in each course syllabus. Grades are recorded on an official San José State University transcript.
Q. Do Open Classes students receive a certificate or any other documentation upon course completion?
A. Students do not receive a certificate upon course completion. However, the course is recorded on an official San José State University (SJSU) transcript. Students who wish to apply completed courses toward a degree program can request a transcript from SJSU. Note: neither the SJSU iSchool nor the university are able to provide certifications that our Open Classes courses satisfy licensure requirements of other states.
Q. Is the Open Classes program offered during fall, spring, and summer sessions?
A. Yes. Courses are offered during the fall, spring, and summer sessions. Course selection and instructors will vary each session depending on our special session schedules. Regular session courses are not part of our open classes program.
Q. Where can I find out which courses will be offered?
A. The list of spring 2017 courses is available now.
Q. Do you offer any in-person or hybrid courses through the Open Classes program?
A. No. Our courses are delivered exclusively online.
Costs and Refunds
Q. What are the fees for courses offered through the Open Classes program?
A. Since our open university classes are only offered in special session, courses cost $474 per unit. Fees are subject to review and change, and updates will be posted on our website. Fees are due within 21 days of registration. Open Classes students are not eligible for SJSU Payment Plans.
Q. How do I pay my fees?
A. After course registration is confirmed, students can pay fees by logging on to my.sjsu.edu and clicking on the Self Service / Campus Finances menu option. All the necessary information to pay fees is included on that web page. Students will not receive a bill. It is the student's responsibility to view their payment due dates on their MySJSU account.
Q. Can I drop a class and receive a refund?
A. Students should check the university’s Professional Degree Program FAQs page or phone 408-924-2670 for refund policy information. Open Classes students will be advised of refund deadlines when they enroll. To receive a full refund, students must notify iSchool student services by email several days before the first day of instruction to allow the university processing time. To receive a 75% refund, the student must notify iSchool staff by the 75% refund deadline. Once the 75% refund deadline has passed, the university does not issue refunds. It will be very difficult to drop the class(es) from that point and will require a Withdraw petition, including documentation of extenuating circumstances.
Q. Are scholarships available?
A. Our school’s scholarship program is only available to current graduate students in our MLIS and MARA programs.
Q. Can students in the Open Classes program apply for student assistantships?
A. Students in the Open Classes program are not eligible to apply for student assistantships.
Q. Is there financial aid available?
A. Courses completed through our Open Classes program are not eligible for U.S. federal financial aid or state financial aid. However, you may be eligible for an IRS tax credit. See https://www.irs.gov/publications/p970/ch03.html