Braving Difficult Conversations: Building a Healthy Workplace Culture in Light of Conflict
Faculty Presentation
Join Dr. Villagran at Atla Annual 2022 for her session on
‘Braving Difficult Conversations: Building a Healthy Workplace
Culture in Light of Conflict’.
Workplace conflicts happen everywhere, and ignoring them can be
very costly. A good place to start in understanding conflict is
by realizing that conflict is actually normal and healthy.
Experts have found that the most effective teams are those in
which members feel safe enough to disagree with one another.
Difference is at the heart of conflict, so it’s important to
explore areas where we as information professionals often don’t
align. Is there a diverse population that you are afraid of?
Uncomfortable working with or being around? Is this due to a
difference in your background? One of the biggest drivers of
conflict is when we misinterpret others’ intentions. We often
confuse our interpretations or assumptions about the beliefs of
others with their actual intent. This session will explore
understanding conflict and managing difficult conversations in
light of conflict due to differing values and biases.
#atla2022 https://sched.co/11hLr
Presenter: Dr. Michele A. L. Villagran
Date: Saturday, June 18, 2022
Time: 9:00 a.m. – 9:45 a.m.
(Eastern Time)
Location: Atla Annual 2022 – Columbia Hyatt
Regency Baltimore