The Student Services team members provide administrative and procedural advisement, resources, and outreach to applicants and enrolled students in the Masters, TL Credential, Certificate and Open Classes programs. BSISDA prospective or current students may seek help from their program’s coordinator, Frank Cervone.
Get to know your Student Services team members Fabiola Arellano, Sheila Gurtu, Gina Lee and Taryn Reiner. In this short video, they provide an overview of the services available to students and who to contact for what.
Check the live chat box on our website. When the icon is blue, a team member is ready to speak with you. When the live chat desk is not staffed, please fill out this form.
Student Services Advising and Support Appointments
Click the appropriate link below to make an appointment. If you are unable to attend, make sure to cancel your appointment ahead of time. To cancel an appointment, go to your own Google Calendar and delete the event. This enables the staff to offer your appointment to someone in need of assistance.
Fall 2023 Term
Days and Times
Prospective Student Appointments (English/Spanish)
Student Services Appointments (in Spanish) for Current Students
2pm – 4pm Mon. and Tues.
Pre-appointment Survey for Prospective Students
If the times do not work for you, send Fabiola an email for an alternate time.
Prospective students and applicants can receive
assistance with questions about our Masters, TL
Credential, Certificates and Open Classes programs.
Estudiantes actuales o prospectivos pueden solicitar una cita en español con Fabiola.
|Student Services Appointments (in English) for Current Students
4 – 6pm on Mon.
12 – 2pm on Tues.
If the times do not work for you, send Sheila an email for an alternate time.
|Students can receive personalized advising on administrative topics, such as: understanding SJSU policies, academic standing, coaching on how to use the eAdvising tools to choose electives, referral to campus resources, and receiving a grad check prior to submitting the candidacy plan.
|Student Support Appointments (in English)
9am – 11:15am and
If the times or days do not work for you, please send Taryn an email for an alternate time.
|Students experiencing academic challenges or on academic notice can receive support.
Faculty pathway advisors and generalist advisors are available by email to consult with MLIS students on focused questions related to elective choices and career planning.
Lunch and Learn Online Workshops
Learn more about the many opportunities available to students in the Student Advising and Outreach video series. The most recent workshop covers the School Librarianship career pathway in the Master of Library and Information Science degree program.