Student Services
Student Services
The Student Services team members provide administrative and procedural advisement, resources, and outreach to applicants and enrolled students in the Masters, TL Credential, Certificate and Open Classes programs. BSISDA prospective or current students may seek help from their program’s coordinator, Frank Cervone.
Welcome Video
Get to know your Student Services team members Sheila Gurtu, Gina Lee and Taryn Reiner. In this short video, they provide an overview of the services available to students and who to contact for what.
Live Chat
Check the live chat box on our website. When the icon is blue, a team member is ready to speak with you. When the live chat desk is not staffed, please fill out this form.
Student Services Advising and Support Appointments
Click the appropriate link below to make an appointment. If you are unable to attend, make sure to cancel your appointment ahead of time. To cancel an appointment, go to your own Google Calendar and delete the event. This enables the staff to offer your appointment to someone in need of assistance.
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Appointments
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Days and Times (All Pacific) |
Services |
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Prospective Student Appointments
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10 am – 11 am on Mon.
Pre-appointment Survey for Prospective Students
SJSU Graduate Admissions also offers virtual drop-ins and appointments during the week. |
Prospective students and applicants can receive
assistance with questions about our Masters, TL
Credential, Certificates and Open Classes programs.
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| Student Services Appointments for Current Students |
4 – 6 pm on Mon.
12 – 2 pm on Thur.
If the times do not work for you, send Sheila an email for an alternate time. |
Students can receive personalized advising on administrative topics, such as: understanding SJSU policies, academic standing, coaching on how to use the eAdvising tools to choose electives, referral to campus resources, and receiving a grad check prior to submitting the candidacy plan. |
| Student Support Appointments |
9 am – 11:15 am and
If the times or days do not work for you, please send Taryn an email for an alternate time. |
Students experiencing academic challenges or on academic notice can receive support. |
Faculty pathway advisors and generalist advisors are available by email to consult with MLIS students on focused questions related to elective choices and career planning.
Lunch and Learn Online Workshops
Learn more about the many opportunities available to students in the Student Advising and Outreach video series. The most recent workshop covers the School Librarianship career pathway in the Master of Library and Information Science degree program.
Current Students Advising Appointments
Student Services Advising appointments are for CURRENT School of Information (MLIS, MARA, MS Informatics, Post-Master’s Certificate, Advanced Certificate, and Teacher Librarian) graduate students.
Student Support Appointments
Students experiencing academic challenges or on academic notice can receive support.
All appointments are individual. No group appointments are scheduled.