Accessibility Policy


Accessibility Policy


The San José State University School of Information is committed to making all of our Internet documents accessible to everyone. To ensure that we meet or exceed the requirements of the 1998 Amendment to Section 508 of the Rehabilitation Act of 1973, we continually review our site and modify pages to remove accessibility problems for people with disabilities.

Most of the documents on our sites are in HTML format, accessible to people who use screen reading software and to those with other vision or mobility impairments. Generally, we use Hypertext Markup Language (HTML) to create pages and documents that are accessible to our site visitors. In creating HTML documents, we follow Section 508 standards; for example, we include alternate text to describe graphics.

Currently, our website contains documents in Adobe Acrobat PDF file format. Most PDF files will be accessible to those who use assistive technology such as screen readers. Some legacy or software created PDF files may not be accessible. If you are experiencing difficulty reading any PDF files please contact the SJSU iSchool Webmaster and we will be happy to send you an alternate version.

All applets, plug-ins, or other applications required by iSchool webpages that are not included on the specific page are found as links from this page.

These links lead to third-party sources sources not maintained by the iSchool. The School of Information does not endorse any of these products; they are listed below for the convenience of our visitors. Address questions about the particular plug-in or file viewer to the respective vendor.

Accessibility Aids: Plug-ins and File Viewers

  • Adobe Reader
    Use Adobe Acrobat to read Portable Document Format (PDF) files.
    Download Adobe Reader
  • Flash Player
    Use Adobe Flash player to view Video.
    Download Macromedia Flash Player
  • “Unzip” Utility
    Some large documents on this site may be compressed using a utility called WinZip. These files may be uncompressed using one of the utilities available for download. Since there are many options, this link takes you to a list of possible viewers at
    View list of zip utilities

What to do if you have trouble

If you have a problem viewing any material on this site, please contact the SJSU iSchool Webmaster.

If your problem is a broken link, a link that goes to the wrong page, or other technical problems, please tell us where it is and what happened.

If you have questions about our accessibility policy, please contact the SJSU iSchool Webmaster.

Accessibility of Canvas Courses

Our courses are 100% online and accessible. iSchool faculty Dr. Sue Alman coordinates the captioning services for any live/synchronous class sessions. Dr. Alman checks with each deaf/HOH student before the term begins to verify their course enrollment, and then notifies the instructor(s).  All audio materials have transcripts or are captioned, and any time there is a group project the student schedules live captions with Dr. Alman for the synchronous meeting.  Also, the student will contact Dr. Alman in advance of any school event (organizational meeting or webcast) held on Zoom that needs to be closed captioned. Deaf /HOH prospective students and current students should feel free to contact Dr. Alman with any questions and when enrolling in their first iSchool course,  so that arrangements can be made.

For more information on course accessibility, please visit the website of SJSU’s Accessible Education Center, which works with regular session and special session iSchool students seeking accommodations.