Technology Support

Overview Nicole Purviance

Technology Support

Our school’s online learning environment includes a wide array of emerging technology, enabling SJSU iSchool students and faculty to interact and collaborate, regardless of their geographic location. We invite you to browse this section of our website, which provides information regarding the technology we currently use in our programs.

In addition, the technical support team at the SJSU School of Information assists students and faculty who may need help, or who want to increase their knowledge regarding technology use. Support includes online tutorials and one-on-one consultation. All new students are required to complete a one-unit course that introduces them to the technology used in iSchool courses. 

Our aim is to integrate emerging technology into our teaching and learning environment, enriching the learning experience for SJSU iSchool students and preparing them for success in a profession that increasingly demands competent use of technology to improve information services.

Overview Alfredo Alcantar


San Jose State University uses Zoom for web conferencing. Zoom includes an instant message tool which expands communication options for students and faculty members.

Each iSchool Student and Faculty member has their own Pro Zoom account. Pro account users can host unlimited meetings; Meeting participants do not have to be affiliated with SJSU nor do they have to have Zoom accounts to join a meeting.

Zoom can host meetings with up to 100 participants.

Overview Nicole Purviance

WebData Pro Tutorials

WebData Pro is a web-based database management and information retrieval system. INFO 202 students will use WebData Pro, either individually or as part of a group, to create databases, manage database structure and records, and create a Web-based search interface for querying the database.

INFO 289 e-Portfolio students may also use work done in WebData Pro as evidence in their e-Portfolio.

Overview Abigail Laufer

Home Computing Environment

Please note that the School requires that prior to enrolling and starting the INFO 203 course (the content of which is required for MARA students as well as MLIS students) all incoming students have computer access in their homes with the following minimum hardware, as well as home internet access:

Overview Derek Christiansen

iSchool Alert and Email Lists

The iSchoolAlert notification system is used to distribute information to the iSchool student community.

All active students are automatically added to iSchoolAlert and will periodically receive important administrative information via iSchoolAlert. All members of the iSchool student community are required to remain on iSchoolAlert.