Exploring Culturally Competent Research In Library and Information Science: Initial Findings and Ongoing Research
Faculty Presentation
Dr. Villagran will be presenting at the joint conference of the
International Academy for Intercultural Research (IAIR) and the
Regional Congress of the International Association for
Cross-Cultural Psychology (IACCP).
Culturally Competent Research in Library and Information Science
(CCRLIS) is a project to develop evidence-based interventions to
improve cultural competence in Library and Information Science
(LIS) research, particularly in terms of applying cultural
competence to research team development and the research process.
Two key research questions will guide the study: RQ1: How do
researchers incorporate or consider cultural competence in
research team development and throughout the research process?
RQ2: Which criteria do researchers recommend for developing
culturally competent research?
This presentation will focus on initial findings and ongoing
research that began in spring 2025 and continues through 2027.
LIS practitioners in the field, funded scholars and their
research teams, consultants, and partners working to complete any
LIS research play a key role in CCRLIS and help inform each
project phase. Villagran used two critical library-related
communities to conduct the research: the American Library
Association Library Research Round Table (ALA LRRT) and the
Association for Library and Information Science Education
(ALISE). The survey and semi-structured interview results focus
on addressing the key research questions including development of
a draft framework. The presenter welcomes input on the framework
as this is only phase one of CCRLIS. The second phase occurring
in 2026 will include working with cultural experts to fine-tune
the already developed framework criteria (from pre-research with
library professionals in 2025) and help develop an online open
course deliverable.
Cultural competence in research is the ability of a research team
to provide high-quality research that considers the population’s
culture and diversity. Within the LIS domain, the lack of strong
cultural competence research leads to only literature about
multiculturalism, diversity, and cultural sensitivity when
considering services for specific groups and recruiting diverse
library personnel without consideration to research. In the early
1990s, the term cultural competence became recognized in the LIS
literature (Robins, 1994; Elturk, 2003). Since the 2000s, there
has been an increase in a national focus on a broader
understanding of how culture affects library use within the LIS
professions. Press and Diggs-Hobson (2005) first suggested a
codified cultural competence code comparable to those in the
healthcare field and proposed characteristics of a culturally
competent librarian. Overall (2009) developed a conceptual
cultural competence framework for LIS professionals; however,
this framework only focused on improving services and increasing
library use by diverse groups, with no application to research.
These efforts demonstrate a push towards the practice of cultural
competence and cultural intelligence within the LIS domain but
not in research.
While the transformation of practice around cultural competence
has advanced in recent years, the procedures for conducting
culturally competent research within LIS remain underdeveloped—a
problem that not only inhibits future knowledge development but
also affects practice by embedding unidentified bias within
research and projects. Join the presenter to learn more about the
initial findings and ongoing research on CCRLIS. The presenter
welcomes your input as well to make this a robust project.
Presenters: Dr. Michele A. L. Villagran
Date: Tuesday, July 1, 2025
Time: 10:05 am – 11:20 am (Australian
Eastern Standard Time)
Location: Brisbane, Australia Room 6 Andrew
N. Liveris Building – Bld 46 – 230