Our Window: Being Culturally Intelligent in Diverse Situations
Faculty Presentation
Dr. Villagran will be speaking at the 2019 Minnesota Library
Association conference on “Our Window: Being Culturally
Intelligent in Diverse Situations.”
Our libraries are very diverse. Whether you work across
international borders or interact with diversity closer to home,
we deal with uniqueness and differences. Culture matters in how
we market ourselves, how we market to our patrons, and ultimately
can make the difference between whether you thrive or flounder
when faced with an intercultural situation. Cultural intelligence
is a form of intelligence that draws upon the ability to
reformulate one’s concept of self and others. It can be
integrated with other forms of intelligence and applies to any
cultural context (i.e., diversity initiatives, organizational
culture, generational culture, gender culture, etc.). In this
session learn how we can use cultural intelligence in order to
ensure our biases and interactions do not influence judgments
about others, as this directly affects a library’s inclusive work
environment and the strength of the organizational culture.
Presenter: Dr. Michele A. L. Villagran
Date: Thursday, September 19, 2019
Time: 2:15 p.m. – 3:05 p.m. (Central Time)
Location: Minnesota Library Association Annual
Conference,
Mystic Lake Center, 2400 Mystic Lake Blvd. Prior Lake, Minnesota
55372