Dr. Villagran will be speaking at the 2019 Minnesota Library Association conference on “Our Window: Being Culturally Intelligent in Diverse Situations.”

Our libraries are very diverse. Whether you work across international borders or interact with diversity closer to home, we deal with uniqueness and differences. Culture matters in how we market ourselves, how we market to our patrons, and ultimately can make the difference between whether you thrive or flounder when faced with an intercultural situation. Cultural intelligence is a form of intelligence that draws upon the ability to reformulate one’s concept of self and others. It can be integrated with other forms of intelligence and applies to any cultural context (i.e., diversity initiatives, organizational culture, generational culture, gender culture, etc.). In this session learn how we can use cultural intelligence in order to ensure our biases and interactions do not influence judgments about others, as this directly affects a library’s inclusive work environment and the strength of the organizational culture.

Presenter: Dr. Michele A. L. Villagran
Date: Thursday, September 19, 2019
Time: 2:15 p.m. – 3:05 p.m. (Central Time)
Location: Minnesota Library Association Annual Conference,
Mystic Lake Center, 2400 Mystic Lake Blvd. Prior Lake, Minnesota 55372