Digital Care Work: Exploring Trends from Europe: This report explores the evolving trend of Digital Care Work in European librarianship and how these ideas may be adopted by other libraries. Methods to decrease the digital divide are essential in our increasingly digitized world as essential services close face-to-face facilities with the idea that online services inherently equate to being more accessible. The process of providing ethically based patron services through a technological lens helps bridge the gap that digitization inevitably creates. Further exploration and innovation in Digital Care Work is necessary to provide evolving patron services and uplift our communities toward an equitable future.

Katelyn Arasin is an academic library technician in Colorado and has completed her second year in the MLIS program at SJSU. Her studies are primarily focused on the information organization and retrieval pathway, as she utilizes metadata to catalog and manage digital assets for the library’s catalog and the special collections archives. She has particular interest in increasing the accessibility of resources through inclusive metadata practices.