Oakland Public Library: Leading the way to information
Amy Martin and Rachel Musgrove, 2021 Showcase

Showcase INFO 246 - Information Architecture

Oakland Public Library: Leading the way to information

Oakland Public Library: Leading the way to information: Amy Martin and Rachel Musgrove’s information architecture redesign for the Oakland Public Library’s website will transform their ability to reach patrons and serve their information needs. Information will be more discoverable on OPL’s website thanks to more intuitive labeling and navigation.

OPL strives for a website that will meet the informational needs of all the communities that they serve, ensuring that OPL’s values of equity, community, adaptability, and empowerment can be fulfilled in this online environment. Martin & Musgrove will help realize these values by making the site user-friendly, increasing patron engagement with the site, creating a space that aids patrons in meeting their goals, and ensuring that OPL’s key collections and services are represented.

Amy Martin

Amy Martin(she/her/hers) is the Community Relations Librarian at the Oakland Public Library in Oakland, California and a post-MLIS student in Web Programming and Information Architecture at SJSU. As of May 2021, she is leading the redesign and migration of the library’s website, to be completed in Fall 2021.

Amy earned her MLIS from Dominican University in River Forest, IL in 2005. She worked for the Chicago Public Library, San Francisco Public Library, and Hayward Public Library before arriving at the Oakland Public Library in 2008. Amy’s published writings include the articles “Picture Book Police Officers” (May 2018) and “Too Good To Be True? Picture Book Portrayals of Police Officers Don’t Reflect Everyone’s Reality” (June 2020) in School Library Journal. She lives in Oakland with her family.

Rachel Musgrove

Rachel Musgrove acquired her BASW at the University of Washington in 2020, achieving magna cum laude. Throughout her undergraduate program, she focused her studies on both research and counseling techniques. Rachel is presently working toward her MLIS at San Jose State University. She is specializing in web programming and information architecture and has a particular interest in UX research methods and their implementation.