Virtual Library Guide: The rude awakening of the world pandemic in early 2020 caused libraries to close their physical library spaces. Suddenly, patron access was only available to online virtual resources. Many librarians suddenly realized that virtual access left much to be desired.

Using the design thinking process, thirty graduate students in the school of Information at San Jose State University have created this guide to curate, create, and propose many novel ideas for reinventing how librarians can build a community of patrons both during and after the pandemic. Our design challenges the librarians of any type from public, academic, school, and special to reach out beyond just delivering resources virtually, to construct a two-way collaborative community.