Janet Ruhala Johnson, CRM. Janet is currently a Records Management Strategist for Ernst & Young. Previous to this role, she was a Records Compliance Manager at Pfizer. With 25+ years of experience in RIM, Janet has worked on RIM program strategy, policy, procedures, global retention schedules, enterprise wide training and awareness, electronic records management, record holds, and auditing and compliance. Janet became a CRM in 2003 and has been an active member of ARMA International and local chapters. She served on the panel to write the ARMA International job competencies, participated in ICRM part 6 test grading, writes test questions on the ICRM exam development committee, and presents and educates on all aspects of RIM topic.