SJSU iSchool Panopto Tutorials

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Getting Started with Panopto Focus

What is Panopto Focus? Panopto is a “Lecture Capture System” or LCS. It allows faculty to record a lecture, which is then automatically uploaded to the iSchool Panopto server. Faculty can then provide their students with a URL for viewing the lecture. General product information regarding Panopto can be found here.

Checklist

  1. Review the equipment guidelines below.
  2. Request a Panopto user account by contacting Abigail Laufer, and then wait until you receive your account information and temporary password via email.
  3. Log in and change your password.
  4. Download, install and configure Panopto Recorder: Windows UsersMac Users
  5. Learn how to record using the Panopto Recorder: Windows UsersMac Users
  6. Learn how to check your recording status: Windows UsersMac Users
  7. Learn how to edit your recordings.
  8. MANDATORY: Learn how to submit your recording for transcription and captioning.
  9. Learn how to delete unusable (failed) recordings.
  10. IMPORTANT: Learn how to allow access to your recordings and provide the recording URL to your students.
  11. Review the Technical Support Resources for assistance with technical issues, and for additional training materials to help you learn Panopto.

General Settings and Information

  1. Server Address. When logging in via the Panopto Recorder, enter the following in the Server field: sjsu-ischool.hosted.panopto.com

  2. Web Portal Login Page. In some cases, you’ll need to log into the iSchool Panopto Web Portal. The portal is available at: https://sjsu-ischool.hosted.panopto.com

  3. Automatic Uploads. By default, both the Windows and Mac versions of Panopto Recorder are configured to automatically upload your presentation to the iSchool Panopto Server after the recording process has completed.

    While this is convenient, please be sure to delete any unusable recordings so as to conserve space on the iSchool Panopto server. You may check on the upload status of your recordings, as well as delete recordings, using the controls on the Recording Status screen.

  4. System Requirements for Viewing Panopto Presentations. The minimum system requirements for viewing Panopto presentations are available at:

    http://support.panopto.com/documentation/viewing/viewing-requirements-2

    This information will be relevant to the students in your class who will be viewing your Panopto lectures. Please pass this information on to your students and ask them to verify that they meet the minimum system requirements.

    Please note that students will need to install Adobe Flash Player in order to view Panopto presentations.

    You (the instructor) will also need to install Adobe Flash Player in order to view Panopto presentations that you have created.

First Steps
Equipment Guide
Basic guidelines for video and audio equipment that is known to be compatible with Panopto Focus.

Important Note: This is not an exhaustive list. Even if your AV equipment is not listed, you may still be able to use Panopto. The only way to find out for sure is to test your current AV equipment with Panopto.
 

View Equipment Guide
Account Information and Changing Your Password

You will receive an email containing your account information, including a temporary password. You will be required to change your password the first time you log in.

After you receive your login information via email, please go to the iSchool Panopto Web Portal login page and log in using the temporary password that was provided to you.

The first time you log in, you’ll be prompted to enter a permanent password, as well as provide a security question and answer. Please make sure that you choose a security question and answer that cannot be easily guessed based on publicly available information about you.

iSchool Panopto Web Portal login page
Panopto Recorder for Windows
Downloading the Panopto Recorder for Windows
View the download tutorial for instructions on downloading Panopto Recorder for Windows.
 
Downloading Panopto Recorder for Windows
Installing Panopto Recorder for Windows
After downloading the installer, proceed to the installation tutorial and follow the instructions starting at Step #3.
 
Installing Panopto Recorder for Windows
Configuring Panopto Recorder
After downloading and installing Panopto Recorder, view the following tutorial for instructions on configuring Panopto Recorder.
 
Configuring Panopto Recorder for Windows
Recording your lectures using Panopto Recorder
View the following tutorial to help you get started recording your lectures using Panopto Recorder
  • IMPORTANT NOTE: For the “Quality” setting, please only select the option labeled “Standard”. DO NOT under any circumstance select “High Quality”.

  • PLEASE NOTE: Failure to comply with the above restriction will result in your video content being removed without notification and your Panopto account disabled.
     

Recording your lectures using Panopto Recorder
Recording Status
After recording a lecture, you can check the status of your recording, as well as upload your lecture to the iSchool Panopto server, using the controls located on the Recording Status tab. View the following tutorial for additional information.
 
Recording Status
Panopto Recorder for Mac
Downloading Panopto Recorder for Mac
iew the download tutorial for instructions on downloading Panopto Recorder for Mac.
 
Download Panopto Recorder for Mac
Installing Panopto Recorder for Mac
After downloading the installer, proceed to the installation tutorial and follow the instructions starting at Step #2.
 
Install Panopto Recorder for Mac
Configuring Panopto Recorder for Mac
After downloading and installing Panopto Recorder, view the following tutorial for instructions on configuring Panopto Recorder.

IMPORTANT NOTE: Please leave the Video Compression, Audio Compression, Video Capture Frame Rate, and Screen Capture Frame Rate set to the defaults:

  • Video Compression: MPEG-4 320 x 240
  • Audio Compression: AAC Voice Quality
  • Video Capture Frame Rate: 15
  • Screen Capture Frame Rate: 5

DO NOT make any changes to the above preferences.

PLEASE NOTE: Failure to comply with the above restriction will result in your video content being removed without notification and your Panopto account disabled.
 

Configuring Panopto Recorder for Mac
Recording your lecture using Panopto Recorder for Mac
View the following tutorial to help you get started recording your lectures using Panopto Recorder.
 
Recording your lectures using Panopto Recorder
Recording Status
After recording a lecture, you can check the status of your recording on the Status screen. View the following tutorial for additional information.

By default, your recording will automatically upload to the Panopto server after you have completed the recording.
 

Recording Status
Managing your recordings
Editing: Basic
Panopto includes a Web-based interface for editing your recordings. View the following tutorial for information on basic editing techniques.
 
Basic Editing
Editing: Advanced
Panopto includes a Web-based interface for editing your recordings. View the following tutorial for information on advanced editing techniques.
 
Advanced Editing
Editing: Splicing and Remixing
If you need to add new content to an existing recording, please view the following tutorial on splicing and remixing.
 
Splicing and Remixing
Submitting your recording for captioning
After you have recorded a lecture and are satisfied with your results, please submit your recording for captioning. View the following tutorial for instructions.
 
Captioning Your Recordings
Deleting unusable recordings
If you have recordings that are unusable (for example, failed or aborted attempts), please delete the unusable recordings in order to conserve storage space on the server.

To delete a recording, use the Delete button or action under Recording Status.
 

 
Allowing access to your recordings and giving the recording URL to your students
By default, access to your recording is restricted. You’ll need to allow access to your lecture before your students will be able to view it.

Please see the following tutorial for instructions on allowing access to your lecture, and giving the URL for your lecture to your students.
 

Allowing access to your recordings
Technical Support
Additional Panopto Tutorials
Additional Panopto Tutorials are available on the Panopto Support website
 
Additional Panopto Tutorials
Panopto Video Tutorials
Video tutorials are available to further assist you in learning about Panopto.
 
Panopto Video Tutorials
Panopto Technical Support Form
For technical support, please complete and submit the Tech Support Form. This form will collect information regarding your problem and your computing environment and will submit it to Abigail Laufer for further investigation.
 
Tech Support Form
Contacting Panopto Support
In addition to completing the above technical support form, you also have the option of contacting Panopto Support directly. The iSchool has a contract with Panopto which allows our faculty and students to contact Panopto Support directly. When doing this, you will be working with a technical support representative at Panopto Inc. You may contact Panopto Support using one of the following methods:
  1. Open a Support Ticket or start a Live Chat with a Panopto technical support representative
  2. Email Panopto Support at: support@panopto.com
  3. Call Panopto Support 24/7 at: 855-765-2341
IMPORTANT:When contacting Panopto Support, please mention the fact that your organization (iSchool/SJSU) has an “Emerald” support contract. This will let Panopto Support know that, as an iSchool user, you are authorized to contact them for assistance.
 
Panopto Support Website