Supporting AI Literacy in Public Libraries
Nikki Neuroth, 2026 Showcase

Supporting AI Literacy in Public Libraries

Supporting AI Literacy in Public Libraries: This project examines the growing role of artificial intelligence in public libraries and emphasizes the importance of teaching staff about AI before implementing services. As AI becomes more common in everyday information use, libraries are positioned to guide patrons in understanding its benefits and limitations. The project highlights how AI literacy extends traditional information literacy and supports equitable access, digital inclusion, and critical thinking. It also addresses ethical concerns such as bias, privacy, and reliability. By prioritizing staff training, libraries can confidently introduce AI tools, improve patron support, and maintain their role as trusted, community-centered spaces for learning.

 

Nikki Neuroth is a graduate student in the Master of Library and Information Science program at San José State University, where she focuses on public librarianship, intellectual freedom, and equitable access to information. She works as a Library Assistant II at the Downtown Santa Cruz Public Library, supporting diverse community needs and engaging with patrons from a wide range of backgrounds.

Her academic work explores the intersection of emerging technologies, information access, and community centered library services, with attention to how libraries can responsibly support digital literacy. Nikki is especially interested in outreach to underserved populations, including youth and individuals experiencing housing insecurity.

Through her professional and academic experiences, she aims to strengthen the role of libraries as trusted, adaptable spaces that empower individuals, support lifelong learning, and uphold intellectual freedom in an evolving information landscape.