Student Services Team
Student Services Team
The Student Services team members are available via live chat, appointment, and they can also be reached via a support form. To contact a team member, please see the Student Services web page for all of the resources available to applicants and students.
Sheila Gurtu
Student Outreach Specialist
As the student outreach specialist, Sheila Gurtu supports the associate director to coordinate graduate advising and develops student success resources for the San José State University School of Information. She maintains the Canvas advising sites for MLIS and Certificate students, manages Open Classes, MARA, Informatics and Certificate enrollment services and also implements outreach, retention and survey analysis for the school. She is available to help all students by email and Zoom.
Gina Lee
Student Services Coordinator
Gina Lee joined the San José State University School of Information in 2006. She has worked in several roles. Initially, she worked closely with students when the iSchool had a satellite campus at CSU Fullerton. She provided a complete student support package.
Taryn Reiner
Student Support Specialist
In 2021, Taryn Reiner joined the San José State University School of Information as a member of the Student Services Team. In her role she advises graduate students enrolled in the fully online master’s degree and certificate programs, along with supporting students who are experiencing academic difficulties. Previously, she was an elementary and high school counselor for about 20 years in California, New Mexico, and Hawai’i.
Students experiencing academic difficulties or on academic notice may email Taryn for an individual session.
Fabiola Arellano
Hispanic/Latinx Student Advisor
Fabiola Arellano started as a student at San José State University in 1998, graduating in 2004 with a BS in Business Administration. During her time as a student, she worked on campus as a student assistant from 2001-2003. In 2004, she joined the College of Education as an Administrative Support Coordinator II. In 2008, she joined the College of Engineering as the Administrative Analyst. In November 2022, she was hired by the School of Information as the Hispanic/Latinx Student Advisor.