Alfredo Alcantar is the services coordinator for the online
learning management system at the San José State University
School of Information. In this role, he provides technical
support and service, ensuring a high quality user experience for
the iSchool’s faculty members and students. Alcantar assists
faculty members in setting up their courses in the Canvas
learning management system, trains faculty members and students
on how to use Canvas, and helps faculty members and students
solve any technical issues.
Alfredo also supports the iSchool’s use of Zoom. He has
prepared documentation, helps with Zoom sessions, and oversees
the Zoom webinar platform for the School.