Staff in public libraries have been challenged to adapt services to meet patrons needs, yet one constant has been the financial uncertainty underpinning the planning and work carried out on an annual basis. This presentation will look at factors leading to funding decisions about public libraries, with a specific focus on the role of interpersonal influence. While the tools and techniques we’ve been using in funding requests have become more sophisticated in recent years, new research shows they may be ineffective without the addition of the tactics of influence.

Tuesday, October 09, 2012
Time: 12:00pm - 1:00pm Pacific Time
Location: Online 
URL: join live session

Watch The Recording Now!