CIRI Blog: Information Access and Use


CIRI Blog: Information Access and Use


Scholarship of Engagement: Ukrainian Librarians

Published: May 15, 2023 by Dr. Ulia Gosart

While I was hired to develop classes and research in Indigenous librarianship, world events occasioned my work into a new direction. The war in Ukraine, the country where I grew up and have many friends, prompted me to apply my skills to support Ukrainian librarians. After a year of work I am excited to report that our collaboration made some difference in the life of Ukrainian people.


#NorthVanStories – Living History: A Collaborative Rapid-response Collecting Project

Published: January 10, 2023 by Dr. Jessica Bushey

At the outset of the COVID-19 pandemic in Spring 2020, many archives, libraries, and museums launched rapid-response collecting projects to preserve material culture and documentary by-products of individuals and communities living through this difficult time.[1]  The projects varied in scope – from collecting physical records to engaging their communities in creating born-digital media – depending upon the institution’s existing technology infrastructure and staf


A Research Agenda Focusing on Academic Libraries, Organizational Culture and EDI

Published: November 9, 2022 by Dr. José Aguiñaga

As I developed my RSCA agenda during my 1st semester at the iSchool, I have focused on academic libraries, organizational culture, and EDI since March 2020. These findings may shed new insights into what is happening with academic libraries since the pandemic has caused societal and medical paradigm shifts across higher education. Another finding that I have discovered after breaking down my focus per each keyword


Information Visualization in Academic Libraries

Published: September 22, 2022 by Dr. Michelle Chen

In recent years, as data have become more voluminous, versatile, accessible and digitized, new technologies have emerged with the goal of providing advanced analytical capabilities to support knowledge discovery and decision making. Information visualization, the technique of creating “2- or 3-dimensional representations of data that enable discoveries of insights and knowledge” (Soukup and Davidson, 2002), is one of the primary technologies being adopted as an analytical tool to enhance and shape data interpretation. More specifically, information visualization’s unique pattern and


Award-winning Student Presentations at 2022 CPGE Online Student Conference

Published: March 22, 2022 by Dr. Lili Luo

The College of Professional and Global Education (CPGE) held its first Online Student Conference in February. The conference seeks to connect students across the college and promote student work. It aims to provide an opportunity for CPGE students to share their school or professional work, help students communicate and connect with each other, and ultimately foster a stronger sense of community among students.


Reading Nation Waterfall: An IMLS Grant Seeking to Increase Literacy and Library Access for Native American Children

Published: August 23, 2021 by Dr. Anthony Chow

As the new iSchool Director, I’m bringing a three year $1.4 million IMLS grant to San Jose State University. This project called Reading Nation Waterfall is focused on studying the unique barriers to literacy resources and libraries for Native American children and their families. One of our primary goals is to help jump start community wide book sharing and distribution by focusing on children 3-10 years old and working


Future of AI in Libraries

Published: March 15, 2021 by Dr. Souvick Ghosh

Artificial Intelligence (AI) has been one of the most transformative technologies since electricity (Ng, 2018). Electricity transformed the world as we see it, making innovations possible in other industries like healthcare, manufacturing, and transportation. Similarly, AI and Machine Learning (ML) solutions have found applications in finance, education, healthcare, and manufacturing. For simplicity, I will use AI to represent all developments in artificial intelligence, machine learning, and deep neural networks (also known as


How Identity is Conceptualized in Information Behavior Research

Published: October 15, 2020 by Dr. Deborah Hicks

Our identities play a big role in our lives. They give us our sense of self. They inform the way we interact with our friends, neighbors, and coworkers. And, they influence how we build, maintain, and even change social structures. But, for such a powerful and important part of our lives, identity can be an abstract and hazy concept. It is often used uncritically to refer to the fact that something or someone exists (the identity of a


Assessing Scholarly Communication Services – An IMLS-funded Project

The Research Lifecycle Graph from the University of Central Florida

Published: May 20, 2020 by Dr. Lili Luo

I’m a member of a great project team that’s working to investigate the best practices of assessing academic libraries’ scholarly communication services , and make recommendations for better tracking academic libraries’ engagement in supporting research and scholarship on academic campuses. The project is funded by IMLS and led by wonderful librarians from Sacramento State University and San Jose State University.


Practices and Representations: Bringing them together

Published: March 24, 2020 by Dr. Mary Ann Harlan

It is not unusual when involved in a research project to be distracted by new ideas, interesting concepts, and potential connections to the research that ultimately are beyond the scope of one’s current project. I find myself often distracted by shiny new research ideas and questions as I read for a literature review, analyze data, and write my own analysis and findings. This could be why I sometimes don’t seem to have a pithy answer to “What are your research interests?”


Language Style Matching as a Measure of Librarian/Patron Engagement in Email Reference Transactions

Published: January 23, 2020 by Ann Agee 

When two people are deep in conversation, they unconsciously mimic each other. Both will cross their arms, pick up their coffee cups, or touch their hair as they talk. Research shows that this mimicry is a signal of the high level of engagement between the conversationalists (Scheflen, 1964). Using a technique called language style matching (LSM), social psychologists discovered that similar synchronization appears in written correspondence (Niederhoffer & Pennebaker, 2002). Correspondents with a high level of engagement use similar words, down to the level of pronouns, articles, and prepositions. It is these function words that are used to calculate an LSM score. High LSM scores have been shown to be indicative of a sense of perceived support.


Tribal Connectivity via TV Whitespace

Published: November 6, 2019 by Dr. Kristen R. Rebmann

In 2014, the Association of Tribal Archives, Museums and Libraries prepared a report, Digital Inclusion in Native Communities: The Role of Tribal Libraries, which discusses the challenges Tribal Libraries face in bringing basic broadband access to their citizens in addition to creating public spaces that provide Wi-Fi connections. The report illustrates how Tribal Libraries play a critical role as community anchor institutions (CAIs) in providing their community members with access to the internet (ATALM, 2014).


The General Data Protection Regulation and the “Right to be Forgotten”: A Primer for Information Professionals

Published: August 11, 2019 by Dr. Lisa Daulby

The European Union (EU) General Data Protection Regulation (GDPR), which took effect on May 25, 2018, is designed to protect the privacy rights and freedoms of individuals residing in the EU. GDPR is a comprehensive regulation encompassing 99 articles with provisions for data collection, consent, breaches, processing and security. GDPR was developed to reflect changes to personal information governance in an interconnected and virtually borderless world. Organizations that collect personal data about EU residents including customer and employee information must comply with


Student Driven Inquiry: A Personal Research Journey

Published: February 5, 2019 by Dr. Shelly Buchanan

The first months of 2018 presented me with significant professional shifts when I joined the iSchool full-time faculty and shortly thereafter in March earned my Ph.D. for my dissertation titled, “The lived experience of middle school student engaged in student-driven inquiry: A phenomenological study.”


Health Literacy and Public Libraries

Published: September 5, 2018 by Dr. Lili Luo

Public libraries are uniquely positioned to play an active role in supporting health literacy enhancement in this nation. They provide a no-cost, convenient way to assist the public in navigating health information resources and fulfilling their health information needs. The Public Library Association (PLA)’s Deputy Director Scott G. Allen acknowledged that health literacy is a key topic for public libraries, as the majority of consumers struggle to make sense of the health information they encounter each day. He emphasized public libraries’ role in promoting health literacy, explaining that “consumers need help understanding what’s relevant to their health, what’s legitimate, and how marketing and sensational headlines might be drawing attention away from valid research findings”.


California School Libraries: Audits and Information Literacy

Published: November 30, 2016 by Mary Ann Harlan

In light of the recent conversation regarding evaluating information and fake news, teacher librarians should be considered an asset to schools. 

On November 17, 2016 the State of California released a report on their findings of an audit of school library services in California. The findings were not particularly surprising to teacher librarians in California, but they will be a surprise to many California residents.


Upcoming Threshold Concepts Conference will focus on new research & practice frontiers

Published: May 14, 2016 by Virginia Tucker

The next biennial conference on threshold concepts is coming up next month and will be hosted by Dalhousie University in Halifax, Nova Scotia. This will be the third threshold concepts conference I’ve participated in and it is always an engaging time with attendees from a wide range of academic disciplines. At the 2014 conference, held in Durham, England, I discussed topics with educators in physics, religious studies, instructional design, and mathematics, to name a few.