Published: March 22, 2015 by Dr. Robert Boyd
The movement of administrative systems towards cloud-based solutions is swift and institutions are struggling to understand, train, staff and support appropriately. Enterprise Resource Planning (ERP) systems are found throughout government and commercial enterprises and, in higher education, take shape as the financial, human resources and student systems that help administer the business of the university. For example, the ERP on a college campus is the software used in Admissions, Financial Aid, Student Records, Student Accounts as well as the self-service functionality which students use to view grades, apply/accept financial aid, review account balance, run degree progress reports, request official transcripts, and so forth.