Webcast Speakers


Robert F. Smallwood
CEO of IGWorld magazine, the Certified Information Governance Officers Association, and Institute for Information Governance

Robert F. Smallwood is an industry-leading author, keynote speaker, podcast host, consultant, and educator. With eight published books on information governance (IG) topics, he is the world’s leading IG author and a leading authority on IG. Over 18,000 professionals have completed his IG Essentials training course on LinkedIn, and hundreds of others have taken his instructor-led training to earn IG certifications. In addition to teaching IG courses, he consults with Fortune 500 companies and governments to assist them in making technology decisions and implementations.


Dr. Melissa Fraser-Arnott
Chief of Integrated Library Services, Library of Parliament, Ottawa, Canada

Melissa Fraser-Arnott is the Chief of Integrated Reference Services at the Library of Parliament in Ottawa, Canada, where she manages a team of 14 embedded librarians who provide in-depth reference services to parliamentarians. She has worked in government, non-profit organization, and public library settings including the Office of the Privacy Commissioner of Canada, the Department of Foreign Affairs and International Trade, the Centre for International Governance Innovation, Ottawa Public Library, and Oakville Public Library.