Student Services Team

The Student Services team members are available via live chat, appointment, and they can also be reached via a support form. To contact a team member, please see the Student Services web page for all of the resources available to applicants and students. 

Sheila Gurtu

Student Outreach Specialist [ send message ]

As the student outreach specialist, Sheila Gurtu supports the associate director to coordinate graduate advising and develops student success resources for the San José State University School of Information. She maintains the Canvas advising sites for MLIS and Certificate students, manages Open Classes, MARA, Informatics and Certificate enrollment services and also implements outreach, retention and survey analysis for the school. She is available to help all students by email and Zoom.

In 2010, Gurtu joined the Circle of Learning grant staff, providing support with student services, accounting, communications, project marketing and dissemination, data collection, reporting, and conference planning. She also helped iSchool faculty with other federally funded grants.

Gurtu is an iSchool alumna and enjoyed working as a teacher librarian in elementary and junior high schools in San José for many years.

Education

• MLIS San José State University
• Multiple Subject Teaching Credential, Teacher Librarian Services Credential, San José State University
• BA (Anthropology and Art History) University of California, Santa Cruz

Gina Lee

Student Services Coordinator [ send message ]

Gina Lee joined the San José State University School of Information in 2006. She has worked in several roles. Initially, she worked closely with students when the iSchool had a satellite campus at CSU Fullerton. She provided a complete student support package.

When the iSchool went 100% online in 2009, Lee joined the technology team running queries for data analysis, online syllabi, and database passwords for instructors and students.

She has now moved back to providing online support for all students in the iSchool.

Education

• B.A. (Human Development) UC San Diego

Taryn Reiner

Student Support Specialist [ send message ]

In 2021, Taryn Reiner joined the San José State University School of Information as a member of the Student Services Team. In her role she advises graduate students enrolled in the fully online master’s degree and certificate programs, along with supporting students who are experiencing academic difficulties. Previously, she was an elementary and high school counselor for about 20 years in California, New Mexico, and Hawai’i.

Students experiencing academic difficulties or on academic notice may email Taryn for an individual session.

Education

• MA Counseling, Sonoma State University
• Pupil Personnel Service Credential, School Counseling, Sonoma State University
• BA Social and Behavioral Sciences, California State University Monterey Bay