- Chat GPT:
- The CSU Chancellor’s office has made the education version available to all campuses. See the IT information page ChatGPT and the ChatGPT SJSU FAQs.
- Gmail:
- iSchool Web Site:
Contact us (at the bottom of any page on the web site)
- Microsoft Office for Students (licensing issues):
Microsoft Office is available to all students. For problems signing up, please contact the IT Support Desk.
- Microsoft Office for Faculty (licensing issues):
Microsoft Office is available to all faculty in the School of Information. It’s a two-step process.
- MySJSU:
See the IT Services Password Help for information on accessing SJSUOne or to get help signing in. You can email, call, or chat with them. See their webpage for more details.
- one.SJSU Password Reset:
Contact the campus help desk at (408) 924-1530; You will need to provide your student ID number.
- Panopto:
Submit the iSchool Tech Support Form or contact Panopto Support directly.
Note: Panopto accounts are for faculty only. Students can view lectures shared by faculty members, but the iSchool’s Panopto license does not provide for student accounts.
- Qualtrics:
See Qualtrics documentation on the CFETI site. Contact CFETI by sending an email to cfeti@sjsu.edu.
- SPSS:
For installation questions, submit the iSchool Tech Support Form.
For usage questions, contact instructor.
- VoiceThread:
Email: premium-support@voicethread.com
Phone: 919-724-4486
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