Leadership and Management
Librarians and information professionals, in various positions within an information organization hierarchy including solo practitioner roles, seek out opportunities to assess the information needs and interests of their communities; design collections, programs and services to address those needs; and assess the impact of those services on the well-being of their communities.
These may include learning and teaching communities, research communities, professional communities of practice, and, increasingly, organizations whose knowledge is distributed globally and managed virtually.
It is the role of managers to proactively orchestrate resources, both people and materials, to enable members of these communities to access and make effective use of information and ideas for improved decision-making.
Courses in this pathway will benefit future employees regardless of the position they wish to pursue or the environment in which they work. The skills taught in the pathway enable all employees to be flexible and effectively apply their technical skills, and demonstrate the value of their work and organization using a variety of techniques, including marketing, promotion and assessment. While all students would benefit from extra-curricular involvement, those interested in pursuing work in academic settings are strongly encouraged to be highly involved with the iSchool’s Student Research Journal and to do at least one conference presentation before graduating.
See also: Library Leadership and Management Association (LLAMA) (now part of Core): Foundational Competencies for Library Leaders and Management (2016).
Note: Leadership and management skills and knowledge are useful in all functions and environments including globally distributed virtual organizations-even if you don’t expect to be in a supervisory position in your first job.
It is crucial for all information professionals to appreciate the importance of leadership and management. It is the role of managers to proactively orchestrate resources, both people and materials, to enable members of their communities to access and make effective use of information and ideas for improved decision making.
The Leadership and Management Program Advisory Committee is composed of library leaders who review this Pathway on a regular basis.
- They favor candidates who have broad-based backgrounds along with strategic and critical thinking, problem solving, and interpersonal communication skills for a variety of positions.
- Their recommendation to offer 1- and 2-unit courses was adapted by the iSchool to enable students to gain an understanding of key issues relevant to many types of information organizations.
- Therefore, students may wish to select some courses from this Leadership and Management path to complement or supplement core skills in other areas.
Professional librarians may work in highly specialized fields such as information literacy in a university or information technology in a corporation, where they are valued for their deep knowledge and abilities. In other cases, however, graduates assume responsibility for overseeing and managing a small department or branch, assessing needs and training support staff to deliver more routine direct services. This is certainly true of the “solo librarian” found especially in school and corporate libraries, but also of information professionals working in smaller departments in academic libraries and branches in public libraries. Other MLIS graduates manage virtual teams of geographically-distributed individuals who must complete interdependent tasks and share joint responsibility for outcomes.
Management expertise provides a career ladder through the organization that is not based on professional LIS competencies alone. MLIS graduates must possess other qualifications as noted in the Core Theory and Knowledge list.
Courses in this pathway will benefit future employees regardless of the position they wish to pursue or the environment in which they work. The skills taught in the pathway enable all employees to be flexible, effectively apply their technical skills, and demonstrate the value of their work and organization using a variety of techniques, including marketing, promotion and assessment. Students would benefit from extra-curricular involvement, are strongly encouraged to be highly involved with the iSchool’s Student Research Journal (SRJ) and to do at least one conference presentation before graduating
MLIS Skills at Work
The includes important trends and data that are needed to prepare for career advancement within the information professions. The following information within the report relates directly to the Leadership, Management and Administration career path. However, slides #12 through #15 showcase/highlight the skills most valuable to employers.
- See the report, slides #5 through #8 for more detailed information about hiring trends and slide #21 for representative job titles
- See slide #30 to view sample job titles, job duties, job skills, and technology/standards for leadership, management and administration
Core Theory and Knowledge
- Communicate effectively with diverse communities
- Develop appropriate policies for effective customer service
- Evaluate programs and services
- Manage resources for maximum results
- Deliver, develop, and promote services through understanding user needs and expectations
- Plan strategically for improved services and support to realize organizational goals
- Plan and understand budgets
- Supervise, motivate and assess individuals and groups
- Demonstrate ability to be an effective advocate for organizations and employees
- Identify and analyze those policies and laws that have an effect on service delivery
- Understand and be able to navigate organizational cultures, structures, and priorities to the advantage of their team or service
- Work effectively in teams including virtual
The MLIS program requires 43 units for graduation. Within those units, six courses (16 units) are required of all MLIS students and must be taken as part of all career pathways: INFO 203, INFO 200, INFO 202, INFO 204, INFO 285, and either INFO 289 or INFO 299. Beyond those six courses, a student is free to select electives reflecting individual interests and aspirations. See: MLIS Information.
If you are interested in this career pathway, you may choose to select from the Foundation or Recommended course electives listed below. Foundation courses form the foundational knowledge and skills for this pathway. If you can only select a few electives, then choose from the Foundation courses. The Recommended courses are very relevant, but not as foundational to this career pathway.
The career pathway described here is provided solely for advising purposes. No special designation appears on your transcript or diploma. All students get an MLIS degree.
Faculty pathway advisors are available to help guide you and answer questions about planning a career in their area of expertise. Learn more about faculty pathway advisors.
- INFO 203 Online Learning: Tools and Strategies for Success
- INFO 200 Information Communities
- INFO 202 Information Retrieval System Design
- INFO 204 Information Professions
- INFO 285 Applied Research Methods in Library and Information Science
- INFO 289 or INFO 299 Culminating Experience
The Program Advisory Committee for this pathway encourages students to aim to balance depth and breadth with the 1-unit courses, and be aware of larger trends in LIS and the job market, as well as those topics that are of particular interest. They also stress the importance of taking an internship.
- INFO 220 Resources and Information Services in Professions and Disciplines
Topic: Data Services in Libraries [Select class number and then topic]
- INFO 281 Seminar in Contemporary Issues
Sections on Cultural Competence for Information Professionals or Intercultural Communication; Fostering Accessibility in the Library [Select class number and then topic]
- INFO 282 Seminar in Library Management (depending on interest)
Sections on leadership, community leadership, community partnerships, change management, knowledge management, project management, grant writing, political advocacy, marketing your skills in a networked world, using social media for competitive and company research, workflow assessment and design in collaboration with technology teams, social crisis management, financial management, human resources management, information vendor landscape [Select class number and then topic]
- INFO 283 Marketing of Information Products and Services
- INFO 286 Interpersonal Communication Skills for Librarians Very strongly recommended for this pathway
- NFO 287 Seminar in Information Science
Topic: Collecting and Analyzing Data for Evidence Based Decisions [Select class number and then topic]
- INFO 246 Adv. Inf. Tech. Tools
Sections on Web 2.0 and social media; big data analytics and management; information visualization [Select class number and then topic]
- INFO 234 Intellectual Freedom Seminar
- INFO 251 Web Usability
- INFO 275 Library Services for Racially and Ethnically Diverse Communities
- INFO 281 Seminar in Contemporary Issues
Sections on digital copyright, information ethics[Select class number and then topic]
- INFO 282 Seminar in Library Management
Section on the emerging future: technology issues and trends [Select class number and then topic]
- INFO 287 Seminar in Information Science
Sections on user experience, open access, design thinking [Select class number and then topic]
- INFO 294 Professional Experience: Internships
- Read Community Profiles of students and alumni pursuing this career pathway.
- Browse presentations by professionals working in the field.
- Search the Alumni Career Spotlights for alumni working in this field. Consider contacting alumni for an informational interview.